Return Policy

 

Mail Order Return Policy 

Items can be exchanged or returned for store credit within 30 days from the original purchase date. Please ensure all returns and exchanges are in the product's original condition with tags attached and accompanied by the original receipt. Any product that has been washed or worn will not be accepted. We will give store credit for the entire purchase price, but will not refund any shipping or customs charges. Items cannot be returned or exchanged without the original receipt. Flamesport and the Calgary Flames FanAttic is not responsible for lost or damaged items. Please contact us by sending a message or calling 1-877-477-2177 before shipping any returns.

This Return Policy does not apply to all items. Please read our Return Exceptions Policy.

 

Instore Return Policy

Items can be exchanged or returned for store credit within 30 days from the original purchase date. Please ensure all returns and exchanges are in the product's original condition with tags attached and accompanied by the original receipt. Any product that is washed or worn will not be accepted. We will give store credit for the entire purchase price. Items cannot be returned for store credit or exchanged without the original receipt. If you have any questions or concerns with an item please contact us by sending message or calling the store where you purchased the item.

This Return Policy does not apply to all items. Please read our Return Exceptions Policy.

 

Return Exceptions Policy

We are unable to offer a refund, exchange or store credit on customized items or collectibles. If there was an error in packaging or processing please contact us by sending a message or calling 1-877-477-2177.