Return Policy

Mail Order Return Policy - Items cannot be returned or exchanged without the original web order number and web receipt.

Items can be exchanged or returned for refund within 30 days from the original purchase date. Please ensure all returns and exchanges are in the product's original condition with tags attached and accompanied by a copy of the Web Receipt. Any product that has been washed or worn will not be accepted. We will refund the entire purchase price for any items returned, but will not refund any shipping or customs charges. The refunds are credited back to the Credit/Debit Card used for the original purchase.  Flamesport and the Calgary Flames FanAttic is not responsible for lost or damaged items. Please contact us by sending a message or calling 1-877-477-2177 before shipping any returns.

This Return Policy does not apply to all items. Please read our Return Exceptions Policy.

Instore Return Policy - Items cannot be returned for refund or exchanged without the original receipt.

Regular priced items can be exchanged or returned for refund within 30 days from the original purchase date. Please ensure all returns and exchanges are in the product's original condition with tags attached and accompanied by the original store receipt or Web Receipt. Any product that is washed or worn will not be accepted. We will refund for the entire purchase price back to the tender used for the original purchase.  If you have any questions or concerns with an item please contact us by sending message or calling the store where you purchased the item.

This Return Policy does not apply to all items. Please read our Return Exceptions Policy.

Return Exceptions Policy

We are unable to offer a refund,  or exchange on customized items or collectibles. Also any item that has a clearance tag and/or is stamped as a final sale on the receipt. If there was an error in packaging or processing please contact us by sending a message or calling 1-877-477-2177.